Got a question?

For general inquiries about inclusive infant feeding and lactation support or what I can do for you, please fill in the contact form and I will get back to you as soon as possible. Click HERE if you want to make a booking.

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Please note that while I am available to be contacted at any time, I can’t always reply immediately.

If it is an emergency, please call 000 or go to your nearest hospital or urgent care clinic.

If it is an immediate lactation/chestfeeding/breastfeeding concern, please call the Australian Breastfeeding Association Hotline on 1800 686 268. They are a free service available 24/7 and also have an online chat option during certain hours. Click HERE for their website.

STILL NOT SURE?

Frequently Asked Questions

Check here to see if your question has already been answered!

What kind of services do you offer?

Please see my services page HERE for details on what I can do for you. We can also discuss a customised service if required.

Can you give me antibiotics for mastitis?

I am a Registered Nurse but I am NOT endorsed to prescribe any kind of medication. I can help you treat mastitis symptoms conservatively, and if it gets to the point where you and I believe antibiotics are necessary, I will refer you on to your GP (general practitioner/doctor).

Are you an IBCLC (International Board Certified Lactation Consultant)?

No. I am a Registered Nurse (Australia) and Certified Lactation Counsellor. I have completed 95 hours of lactation education with Australasian Lactation Studies and I also did the Healthy Children Projects online Lactation Counselor Training Course. I take my continuing professional development seriously and am constantly updating my knowledge. See details of my education HERE.

If we find there is something I am ill-informed to help you with I am not afraid to refer you on to someone who can help.

I can't pay, but I really need help with ___.

I have low cost options available. Please use the contact form or email me direct on [email protected] for more details, or see HERE for my payment plan details. There are some stipulations but I will not ask for your financial records as proof.

I am not part of the LGBTQI+ community, can I still book a service with you?

Of course you can. I serve everybody! My special interest lies in my Queer community but that doesn't mean I can't or won't help allies like you.

What can I eat to increase my low milk supply?

It would be unethical of me to tell you anything you ear will increase milk supply. The best idea would be to book a session with me where we can do a full investigation to try to identify the root cause of your low milk supply, and then work on ways to increase it. There is unfortunately no one magic pill or superfood that will do it.

I have a newborn and can't stand the thought of leaving the house or brushing my hair. Can I still book an appointment with you?

Yes - I know exactly what it's like. I can travel to you depending on your location, or we can arrange a virtual consultation.

I don't need any help, but I really want to vent/complain about ___.

Send me a DM on Instagram and you can vent to me all you like! I can just listen, provide support, or help with solutions - whatever it is you need.

Dayboro is a small town. How do I know you won't go laughing about my boobs with Susan the Sticky Beak?

First of all, I would never make fun of anyone's body for any reason. And second, I take privacy very seriously. You can read my Privacy Policy HERE, but basically, if I see Susan in the street and she asks about your cracked nipples, I've never met you before (and there may be a small lecture about sticking your nose into other people's business to Susan).

I don't really want to submit a contact form, is there any other way I can contact you?

That's totally fine. You can also email me directly at [email protected] or send me a DM on Instagram or Facebook.

Hi, I'm Emma~

After Emma gave birth and decided they absolutely were not made to be a midwife, they really wanted another way to serve the queer families in their community. Pretty soon after they embarked on their own infant feeding journey, they just knew this was it. It was an unexpected deep special interest, and now they are ready to share their personal - and professional - experience with lactation and other options for infant feeding with their community.

(Emma has a special focus on queer families, but wants to serve all kinds of families, however they look like! If you are a cisgendered, heterosexual person, some of the questions in The Milk Route’s intake forms may seem a little odd, but please roll with it because it’s how inclusivity works!)

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The Milk Route acknowledges the Traditional Owners of the land on which we live, work, and play - the Yuggera, Waka Waka and Gubbi Gubbi peoples. We pay respects to Aboriginal and Torres Strait Islander cultures and to Elders past, present, and emerging.